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How can I access my community if I check out as a guest?
After you place your order, please follow our Facebook group. We will then add you to our group, where we will regularly share the handicraft making process for everyone to learn and discuss. Additionally, we will offer group members discount coupons or exquisite handmade gifts.
What if I need to change my shipping address, payment method, or ship date?
It's very simple. You can send us an email （info@petceramicart.com）with your address after payment, or tell us in our community, or via message.
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Where are your products manufactured?
Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.